1st LEADERSHIP COURSE

Overview

Swamped by work, juggling tasks, under conflicting pressures and managing people without training, managers often do not have the right skills and development to overcome these obstacles.  This first leadership course is tailored to a mobile, flexible and often global workforce that needs the right Leadership skills, tools and time to effectively integrate the learning into their work and their life.

Designed for:

Managers/coordinators, entrepreneurs, business owners, who need to understand and implement leadership techniques.

Learning outcomes:

• Discover what the manager’s role is and how important it is to team performance. 
• Lead, motivate and develop your team and yourself to ensure performance is optimised through different Leadership styles.
• Positively handle ‘difficult’ people and ‘difficult’ situations to turn them into positive results
• Delegate effectively and learn why it is so vital to your own and organisation success

Course content:

• Ÿ  The purpose and responsibilities of leadership and management
• Ÿ  Who and what your internal customer expects
• Ÿ  Understanding the difference that Distributed Leadership makes to an teams performance
• Ÿ  The relationship between the task, the team and the individual
• Ÿ  Leadership style – which behaviour works and when
• Ÿ  Organisational culture and leadership style, what’s the link?
• Ÿ  Communicating with impact to increase responsiveness
• Ÿ  Performance management – setting SMARTER objectives and reviewing progress
• Ÿ  Developing a more participative style in order to gain buy-in from your team
• Ÿ  Handling difficult situations and stress in order to improve team and individual performance
• Ÿ  How to build better teams and understand individuals to improve workplace performance
• Ÿ  Using emotional intelligence and competence to minimise conflict
• Ÿ  Time and priority management – maximising your time and that of the team
• Ÿ  Delivering quality feedback, as a motivational and developmental tool
• Ÿ  Assertive behaviours and the management of expectations
• Ÿ  Action planning for implementing skills learned at work.

In addition, all our courses are run from a dedicated private members area.  This means:

• No loss time through travel
• Study at your pace and in your own space
• Files are easily uploaded to your computer
• All learners are catered to: participants have access to materials as audio (downloadable to mobile phone, ipod, mp3/4 player), video and written materials.

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