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Course Overview

This course has been designed to provide you with an understanding of the communication process, the common barriers you will or have experienced in your communication and skills to improve your communication at work.

 

Designed for:

Managers, team leaders, and individuals in a role where effective communication is an essential part of their role.

 

Learning Outcomes:

At the end of this course you will be able to:

  • Identify your preferred communication style
  • Describe the communication process
  • Identify the key barriers to effective communication
  • Practice active listening skills
  • Use a variety of questioning techniques
  • Understand what non-verbal  communication is and what it says
  • Learn how to listen to create a  communicative environment
  • How to give feedback that helps 

Course Content:

This course will allow you to overcome common barriers to communication in the workplace and use better communication to improve team relationships and ultimately team performance. The course is an action focused program in which the skills must be put to use to effect change.   

In addition, all our courses are run from a dedicated private members area.  This means:

  • No loss time through travel
  • Study at your pace and in your own space
  • Files are easily uploaded to your computer
  • All learners are catered to: participants have access to materials as audio (downloadable to mobile phone, ipod, mp3/4 player), video and written materials.

To book this Course, please click here

“ After redoing my CV and remembering the interview tips, it was no surprise that I got the job I wanted right away.”

JM, CCHQ

 

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